Additional Measures to Minimise Further Spread of COVID-19

On 3 Apr 2020, the Multi-Ministry Taskforce announced an elevated set of safe distancing measures, as a circuit breaker to pre-empt the trend of increasing local transmission of COVID-19. These measures were passed into law under the COVID-19 (Temporary Measure) Bill by Parliament on 7 April 2020 (see press release).


During the period of 7 April to 1 June 2020 (inclusive), CCS office will remain open on Tuesdays and Thursdays from 9 am to 6 pm for essential face-to-face sessions by appointment only. All other financial counselling sessions will be conducted over the phone. 

How to Seek Assistance

If you require general information on debt management, click here to explore our website to access resources available online or call 6225 5227.

If you require assistance to address a problem with credit card outstanding balances and unsecured personal loans, take our Online Debt Management Course to find out how CCS Debt Management Programme can help you and what you need to do to arrange an appointment with a Financial Counsellor.


1.   For general enquiries, email 

2.   To change appointment date or time, email

3.   To submit documents to request for an appointment, scan the Counselling Request Package and the required supporting documents, and email them to

4.   For counselled clients awaiting the processing of repayment proposals, email 

5.   For existing Debt Management Programme (DMP) clients, email

Resources on COVID-19

> Ministry of Health (Updates)

> Frequently Asked Questions (MOH)

GOV.SG COVID-19 website


Members of the public are strongly advised to stay at home and avoid going out unnecessarily, except to purchase daily necessities, essential services, or for urgent medical needs. There should be no social gatherings. Social contact should be confined to immediate family members living in the same household during this period.