Who We Are

Credit Counselling Singapore (CCS) is an independent, non-profit organisation. As a registered charity and a trusted credit counselling Social Service Agency, we have helped over 28,000 individuals address their unsecured debt problems through education, credit counselling and facilitated debt restructuring since 2004.

CCS began as a registered society on 12 March 2004, when a small team of full-time staff worked tirelessly to assist individuals who needed a helping hand to resolve their debts accumulated in the wake of the 1997 financial crises in Asia. District Judges from the State Courts were concern about the rise in consumer indebtedness and supported the idea of credit counselling. Without any intervention, individuals who had defaulted on their payments and faced legal actions from creditors, were stressed and confused as to what they could do to address their debts and creditors.

CCS and its staff are driven by our collective social purpose to promote the responsible use of credit and provide help to debt-distressed individuals, so that they can move ahead in life with peace of mind.

Our Vision

To be the leading and most respected credit counselling provider in Singapore for both debtors and creditors.

Our Mission

To promote a better informed and responsible borrowing society through better credit management skills and knowledge.

To assist debt distressed individuals with credit counselling and facilitating debt restructuring with their creditors.

Our Board of Directors

Kuo How Nam


Mr Kuo How Nam has over 30 years of banking experience in Singapore firstly with the Development Bank of Singapore and then Overseas Union Bank. His background has been mainly in consumer banking and operations. At OUB he was mainly responsible for the Bank's retail and consumer activities, including credit card operations. He retired from banking in 2000.

Orchard Freddy Walter


Mr Orchard Freddy Walter began his career with the Education Ministry. He then joined the Monetary Authority of Singapore as an economist. In 1985, he was transferred to the GIC. There, he has been Director, Economics and Strategy; Head, Investment Services Unit and Advisor, Corporate Affairs and Planning. He was concurrently Director, Economics at the MAS between 1995 and 1997. He retired from the GIC in 2002. He is the author of the IMAS Handbook on Personal Investing and an e-book “Safeguarding the Future: the story of how Singapore has invested its reserves and the founding of GIC.”

Ang Hao Yao


Mr Ang Hao Yao, CFA is a private investor and serves as the Advisor to the Board of SATA CommHealth where he was the Chairman from 2013-2017. He also serves as a Management Committee member and Chairman of the Audit Committee of the Securities Investors Association (Singapore). He is a member of the Charity Council. Previously, he had worked in Tat Lee Bank Ltd and Keppel Tatlee Bank Ltd in the areas of consumer banking, private banking and corporate banking and debt restructuring. He holds Bachelor degrees in Mathematics and Economics (US), an MBA in Finance and Investment (UK) and is a CFA charter holder (Chartered Financial Analyst). He also completed the Governing for Non-profit Excellence programme at the Harvard Business School and Leading From the Chair programme at INSEAD.

Yong Siow Ying


Ms Yong Siow Ying was a Senior Vice President (Sales) with Overseas Union Bank Limited. Her 30 years banking experience includes business promotion, corporate banking, as well as retail and consumer banking. As the head of retail and consumer banking, Siow Ying was responsible for the overall performance of these profit centres. Prior to her serving as Personal Assistant to the Group Chairman, the late Dr Lien Ying Chow, she was posted to Hong Kong for 3 years, where she was responsible for setting up and managing the credit administration department of OUB Hong Kong.

Teo Bee Day


Ms Teo Bee Day has about 30 years of banking experience in Singapore. She began her banking career with First National Bank in Dallas (FNBD) & then with Overseas Union Bank. Her background has been mainly in Operations & Finance. At FNBD, she was responsible for the branch overall Operations & Finance. At OUB, she was the Head of Finance & was responsible for the whole Group's Financial & Management Reporting.

Lee Boon Huat


Mr Lee Boon Huat graduated with double degree in Accounting and International Finance from Curtin University. He is a financial service veteran with more than 30 years of extensive experience. Since his retirement in 2012, he is now on the Boards of TechComBank Vietnam (2013) and member of Investment Committee, Audit and Risk Committee and Standing Committee. In Alliance Bank Malaysia Berhad (2015) he is in the Remuneration and Nominations Committee, Risk and Executive Committees. At NIB Bank Pakistan (2015) he is a committee member of Risk and Chairs the Nominations Committee, and in BMT Singapore (2014), he chairs the Nominations Committee while being member of Audit and Risk.

Loh Choo Beng


Mr Loh Choo Beng is currently the Senior Vice President, Corporate Operations of Certis CISCO Security Pte Ltd.  He started his career with Overseas Union Bank in 1984 and grew his career with various banking institutions. He joined Keppel Bank Limited in 1992, and was involved in the integration, restructuring and merger of Keppel Bank and Tat Lee Bank Limited, and the final merger with OCBC Limited.  He then joined SingPost in 2003 as Executive Vice President, overseeing an islandwide postal retail network and financial services.  He was a board member of the Intellectual Property office of Singapore from April 2009 to March 2013 and a member of its Audit Committee.

Gerald Low


Mr Low Gin Cheng Gerald has been in the auditing profession for over 25 years, and a partner at KPMG for over twelve years. Prior to joining KPMG, he spent five years after graduation with the then Big Six accounting firm Price Waterhouse in Singapore, two years with the then Big Five accounting firm PricewaterhouseCoopers in London and another five years with Big Four accounting firm PwC in Singapore. Mr Low specialises in the provision of audit and other assurances services and counts some of the largest multinational conglomerates as well as government and government-related bodies among his clients. His clients hail from a wide range of industries that include property, fund management, construction, energy, aviation, healthcare and pharmaceuticals, automobiles and infrastructure. His role as lead partner on these clients takes him to countries as far flung as Kyrgyzstan and Tajikistan. Other areas of expertise Gerald has accumulated over the years include listing applications (both local and dual), reverse takeovers, capital reduction exercises, due diligence reviews (both financial and operational), IT auditing, CAATs programming, and shareholder value services.

Roland Teo


Mr Roland Teo Cheng San is a Fellow of the Chartered Association of Certified Accountants, U.K. He has extensive banking experience in the Asia Region. Positions held by Mr. Teo included Chief Executive Officer of Standard Chartered Bank Taiwan, Credit Cards Head for Citibank Taiwan and Managing Director of AIG Credit Card Company Taiwan. Besides Taiwan, Mr Teo also held positions with regional responsibilities and is familiar with most of the major consumer banking markets in Asia. In addition to being on the board of Credit Counselling Singapore, Mr. Teo is also actively involved in the management committees of various sports associations.

Gerald Tan Kwong Ming


Mr Gerald Tan Kwong Ming is the Head of Legal, Asia, ICBC Standard Bank PLC, Singapore Branch. He is a senior legal and compliance professional with over 20 years of experience in legal private practice, risk management, derivative trading operations, commodities trading, banking and finance. Mr Tan also serves on the Board of Gardens by the Bay, Singapore (since 2011); and as the Co-Chairperson of the Asia-Pacific Commodities Committee for the International Swaps and Derivatives Association, Inc (since 2015).

Wong Chit Sieng


Mr Wong Chit Sieng is currently the Chief Corporate Officer (CCO) of the SP Group.  In this role, he oversees group procurement, operations audit, safety & health, and the groupwide productivity program. Prior to assuming the CCO function, he was Group Chief Information Officer, responsible for the Group’s Information and Communications Technology applications and services.  He has over 30 years of management and Board level experience in the financial services and utilities industries. He is currently a Director of Singapore District Cooling Pte Ltd (from 30 Apr 2012), Executive Director of SP Connect (from 6 Mar 2015), Director of SP Power Assets (from 1 Apr 2018), and Director of PowerGas (from 1 Apr 2018).  His prior Board level appointments include Chairmanship of SP PowerGrid (Apr 2014 to Mar 2018), Chairmanship of Singapore District Cooling Pte Ltd (30 Apr 2012 to 14 Jun 2016), Executive Director of EB Services Pty Ltd (Australia - from Sep 2008 to Jul 2017), Chairmanship of Deep Identity Pte Ltd (Dec 2015 to Oct 2018), and Chairmanship of Trusted Source Pte Ltd from (Jul 2011 to Nov 2018). Prior to his appointment as Group CIO, Mr Wong was Head (Information Systems), Singapore Power Ltd, and concurrently; Managing Director, SP Services.  Before joining SP Group he held the post of Director of Operations and Principal Consultant of S1 Corporation Asia Pacific and Japan (a US listed banking software company). Immediately prior to joining S1, Chit Sieng was Senior Vice President of the Overseas Union Bank, Singapore for nine years.   He had also served 10 years in the Chase Manhattan Bank N.A as a Vice President in varied capacities (Regional Systems Development Audit Manager, System Development Manager for Singapore and Indonesia, and Project Director for the Chase Asia Regional Data Centre).

Tan Lay Hoon


Tan Lay Hoon, CFA has more than 20 years’ of investment banking experience, having worked in international and local financial institutions in various areas of advisory and fund raising activities in equities, fixed income, securitisation and structured products. Her last position held was SVP and Head Capital Markets at OCBC Bank. She started her banking career as a credit and marketing officer with OUB handling a portfolio of SMEs and retail accounts.  

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