The idea of CCS began when district judges from the  State Courts expressed their concern over problems caused to debtors and families by the rising consumer indebtedness.


In 21 November 2002, a pro-tem committee consisting the State Court district judges, the South West Community Development Council and The Association of Banks in Singapore (ABS), organised a Consumer Credit Counselling Conference.

Mr Tharman Shanmugaratnam (then Senior Minister of State for Trade and Industry) challenged the banking and community leaders to implement community credit counselling schemes.       


The State Courts, South West Community Development Council, Singapore Pools and other concerned individuals got together to lay the foundation of CCS.

The initial funding came from Singapore Pools and National Council of Social Service (NCSS). South West Community Development Council pledged financial support for educational programmes. The Association of Banks in Singapore, Monetary Authority of Singapore and the banks gave regular feedback on what they would like to see in CCS.

In August 2003, the pilot credit counselling programme commenced at the State Courts premises.

In November 2003, CCS volunteers and Ngee Ann Polytechnic ran a money education workshop for 300 teenagers from three secondary schools.


CCS was officially registered as a society on 12 March 2004 with a small team of full time staff.  By this time CCS had managed to assuage the initial scepticism of the banking industry over the merits of credit counselling.  Banks appear more supportive of the Debt Management Programme (DMP).  As a result CCS was ready to launch publicly to broadcast its services to the general public.

CCS was officially launched on 14 October 2004. The Guest of Honour was Mr Tharman Shanmugaratnam, (then Minister of Education and Deputy Chairman, Monetary Authority of Singapore).


CCS was registered as a Charity and became a National Council of Social Service member in June 2005.


CCS received Special Mention for the President's Challenge Social Enterprise Award.


CCS celebrated it's tenth anniversary. Mr Tharman Shanmugaratnam, Deputy Prime Minister and Chairman, Monetary Authority of Singapore delivered an address commending CCS and its pioneers for helping debt-distressed borrowers over past decade


CCS changed its legal entity and began operation under Company Limited by Guarantee (“CLG”) on 1 July 2016. CCS-CLG continues to operate as a not-for-profit organisation, it is also a registered Charity and a member of the National Council of Social Service.